How can I cancel a group order?

Updated 3 months ago by CrowdFarming

If you wish to cancel a group order, it is very easy. Simply complete the following steps:

  1. Click on “Orders” in your user account and select “Group Orders”.
  2. Select the order you wish to cancel. Verify that the order is not yet in preparation for shipment.
  3. Click on “Cancel order”.

Please note:

  • You can only cancel the order if the box is not yet in preparation.
  • The money will be refunded to the account associated with the order.
  • If the guests do not pay their part within the deadline (3 days), the order will be automatically cancelled and the money will be refunded.

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