Our communications

We believe in keeping things simple and transparent. Here's what you can expect to receive from us, and how to manage it.

What we send

📦 Order & account updates (always sent) Emails related to your orders, adoptions, and subscriptions — confirmations, shipping updates, and anything that directly affects your purchases. These are essential and cannot be unsubscribed from.

💚 Informative emails (occasional) Beyond your orders, we share content that connects you to the broader CrowdFarming mission — welcome emails when you join, our philosophy, seasonal impact reports, and news from the farming community.

🌱 CrowdFarming newsletters (optional) Our newsletter keeps you connected to the community and products that are in season. You choose whether you receive it.

A note for La Ruche qui dit oui ! members

Following our merger with La Ruche qui dit oui, our communities are now united under CrowdFarming. Your account and data have been securely merged — you may start receiving CrowdFarming communications as part of this transition.

Managing your preferences

Want to update what you receive? It takes 10 seconds:

1. Log in to your CrowdFarming account
2. Click on your profile icon in the top right corner
3. Go to Communications
4. Toggle your preferences - Email notifications - on or off

   

✅ Order & account updates and Informative emails are always active — they keep you informed about what matters most.

❓ Questions about your communications? Contact our team →