How can I pause my subscription?

Updated by CrowdFarming

If you should find that you would like to temporarily pause your monthly subscription box. Sadly, we do not have a pause button quite yet. Nevertheless, you can make a few modifications at your leisure.

All upcoming monthly boxes will appear in your account 4 days before shipping. This is when you will be able to make a few changes through your account.

  • Log into your CrowdFarming Portal. There you can find subscriptions by hovering the mouse over “My Account”.
  • Click “Monthly Subscriptions”
  • Now you can skip the next month.

When inside your subscription, you will also see when you will be able to make modifications to your upcoming box.

You can also cancel the orders individually in the “Orders” section or change the delivery address from the day announced.

Please note: Changing the address in your user account will not change the address in your next monthly subscription box. The address for the box must be changed within the order as soon as it is created and visible in your user account.

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