How can I pause my subscription?
Updated
by
CrowdFarming
If you have allergies or intolerances, you're on holiday, or you simply don't want to receive a box in a specific month, you can skip one or more deliveries.
- Go to the “Subscriptions” section of your user account.
- Select the subscription you want to manage.
- Use the “manage shipments” function to choose the month(s) you wish to skip shipment.
Note: This option is available after the first payment.
- If you skip a month that has already been charged, we'll automatically cancel the order and you'll receive a full refund.
- If you want to skip this month's delivery, but it no longer appears in the "Delivery summary", you can cancel it from the "Orders" section as long as the order isn't being prepared. You'll receive the amount of the cancelled box in the form of credits that you can use to support other farmers within CrowdFarming.
