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Receive a different box every month with seasonal products harvested on demand from organic farms. 🍊

10 articles written by 2 CrowdFarmer Service team members 🌈

How does payment work?

Find here how the payment works for monthly subscription. When you sign up for a monthly subscription *, we will ask you for a payment method. You can enter your credit card, debit card or PayPal det…

When will I receive my boxes?

When you start your subscription, you'll see the first estimated delivery date. What's more, when the monthly order is generated, you'll receive an email with the delivery date that has been assigned…

How can I pause my subscription?

If you have allergies or intolerances, you're on holiday, or you simply don't want to receive a box in a specific month, you can skip one or more deliveries. 💫🍇 Go to the “Subscriptions” section of y…

How can I change the size of the box?

For our monthly fruit and vegetable boxes, the small box is suited for 1-3 people, while the medium box caters to 4-6 people. It is not possible to personalise the contents of the box, but you can ad…

Can I personalise the contents?

Browse the products you can receive in your next box here , selecting the subscription you are most interested in. If there are multiple content options, you will be able to change the contents from…

What if a farmer's crop fails?

This is something that can happen. And it does happen from time to time. If any of our farmers are unable to harvest their crop or the products aren't in a good condition at the time of shipment, we'…

Why does the weight of the boxes vary from month to month?

Depending on the type of seasonal fruit or vegetables, your box might be heavier or lighter. In the case of fruit: Summer boxes are usually lighter because stoned fruits or grapes have higher product…

Can I change the delivery address or payment method for my subscription?

Yes, you can change the delivery address and payment method from the “Subscriptions” section in your account. Select the subscription you want to manage. Scroll down to the Shipping Address and Payme…

How can I unsubscribe?

You will be able to cancel your subscription from the “Subscriptions” section of your user account without any additional commitment of permanence. Select the subscription you want to cancel and scro…

Do you guarantee the selected contents of the monthly box?

Because we work with organic produce, the contents of your monthly box may occasionally change. If a product has not reached its optimal ripeness or does not meet our quality standards, we will repla…