Renewal, pause, and reactivation — managing your adoption across seasons

Your adoption is designed to continue automatically from season to season, so you never miss a harvest. Here's how renewal, pausing, and reactivation work.

Auto-renewal

By default, your adoption renews automatically at the start of each new season.

What to expect:

• You'll receive an email one week before the new season begins with your renewal details
• If you take no action, your adoption renews automatically and your first box of the new season is charged to your saved payment method
• Your frequency and box size carry over from the previous season

💡 You can pause or cancel an adoption at any time from your Garden — no need to wait for the renewal email.

Cancellation — adoption vs. order

There are two different things you can cancel, and it's important to know the difference:

Cancel an order — removes a specific generated delivery from your schedule. Your adoption continues and future orders are unaffected. Do this from your Orders section.

Cancel the adoption — ends the adoption entirely, including all future deliveries and renewals. Do this from your Garden.

⚠️ Cancellation is only possible while the order status is not Planned yet and the box has not yet been prepared.

Pausing your adoption

Pause for a full season — suspends your adoption for the entire upcoming season. You will not be charged anything during a paused season. Your adoption remains in your Garden and can be reactivated when the next season begins.

Reactivation

If you paused your adoption for a season, you can reactivate it directly from your Garden when you're ready.

⚠️ Reactivation is available for both paused and cancelled adoptions.

Steps to manage your adoption

1. Log in to your CrowdFarming account
2. Click on your profile icon or name in the top right corner
3. Go to Garden and select the relevant adoption
4. Choose the action you need: renew, pause, reactivate, or cancel

❓ Questions? Contact our team →