The website does not recognize my account even though I already registered!
It's possible that you have only signed up for our newsletter. When you visit our website, a pop-up window appears after a while asking you to fill in your name and email address to receive the latest news about CrowdFarming.
However, this does not automatically register a user account for you. You will find more information on how to create a user account in the corresponding article.
If you previously registered an account with Naranjas del Carmen, please bear in mind that these two platforms are NOT connected to each other. The login data from your account at Naranjas del Carmen will not work on the CrowdFarming website. You need to have a separate user account for each platform.
If you are sure you have registered a user account with CrowdFarming and still cannot access it, we would suggest the following steps:
- Clear your browser's cache and cookies
- Try it from another browser
- Access the website from a private browser window
If after following all of these steps it still doesn't work, please get in touch with us via email at firstname.lastname@example.org