How do I access my user account?
To access your account go to the home page and click "Log in" in the top right corner. Enter your email address and password, and click "Log in". You can also log in from your Facebook or Google acco…
How do I access my user account in the app?
There are some differences between a website and a mobile application. The options are not in the same place, the icons are not necessarily the same, etc. Don't worry, it's very easy to navigate the CrowdFarming app, here's how to access your user account.
How can I create a user account?
It´s awesome that you want to embark on the CrowdFarming adventure! 🚀 Follow these simple steps to create your user account: Go to the main page and click on “ Log In ” in the upper right corner of t…
How can I delete my user account?
We are very sorry to hear that you want to delete your account from our platform, but even if things didn't work out as we had hoped, we want to make it as easy as possible for you 🙂. To delete your…
The website does not recognize my account even though I already registered!
It's possible that you have only signed up for our newsletter. When you visit our website , a pop-up window appears after a while asking you to fill in your name and email address to receive the late…
How can I create a user account in the app?
By creating a CrowdFarming account, you can adopt and order from Farmers and have your products delivered directly to your home.
How can I change my Email Address?
You can update your email address in your user account. Log in to “ My account ”. Go to “Profile”. Edit your personal information.. If you would like our help to change your e-mail address or you acc…
Can I see all my orders and/or adoptions from the app?
Are all the options I have access to on the website also available on the mobile application?
Where do I see the pictures of my adoption?
When you are logged in to your user account, you can see the pictures of your adopted plants or animals by clicking on “My Garden” .
How do I adopt?
To adopt a plant or an animal at CrowdFarming, you must first create an account. If you have already done so, log in and return to the home page by clicking CrowdFarming in the upper left corner. You…
How can I unsubscribe?
You will be able to cancel your subscription from the “Subscriptions” section of your user account without any additional commitment of permanence. Select the subscription you want to cancel and scro…
Can I change the delivery address or payment method for my subscription?
Yes, you can change the delivery address and payment method from the “Subscriptions” section in your account. Select the subscription you want to manage. Scroll down to the Shipping Address and Payme…
How does payment for seasonal subscriptions work?
With the first subscription payment, you only pay for the first delivery. Subsequent orders will be shipped according to the frequency you have chosen. Each order will be charged 6 days before the sh…
Why would I receive credits?
The CrowdFarming model focuses on harvesting food on demand, which allows farmers to plan and anticipate their harvest accordingly. As you probably are aware, or have read in this article , there are…
Where can I find an adoption certificate?
You can find all the details of your adoption from your garden. In particular, you will be able to access the adoption certificate and edit it if it is a gift.
