I have forgotten my password on the app

If you can't remember your password for your user account, follow the steps below:

  1. Click on the little man icon in the bottom right corner of the screen to access your profile.
  2. Click on the "login or register" option at the top of the page. A window will open where you can enter the email address you used to create your account and click "continue".
  3. Click on "Forgot your password?"
  4. A new window will open to reset your password. You do not need to re-enter your email address in the field, just click "send" and wait a few seconds for it to confirm the email has been sent.
  5. Go to your mailbox. An email will have been sent to reset your password. Important: If you have not received this email, please check your spam and junk mail folders.
  6. Click on the reset link in the email to create a new password and regain access to your account. Please note that this link is valid for a short period of time.

If you have any difficulties or need assistance, please contact us, we will be happy to help 😊

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