What can I do when I’m not satisfied with the harvest I receive?


We understand that it appears risky to enter an adoption without knowing exactly what you will receive in the end. If you find yourself dissatisfied with the products you receive, we would like to know what exactly bothers you. Please bear in mind, that most of the harvests are subject to the weather conditions of the season. Hence, features such as taste, colour and texture may vary from year to year, because at the end it all comes down to the whims of nature.🌄

However, we ask you to please get in touch with us and give us feedback. Later we will discuss the matter with the FARMER and see if we can find a good solution. In any case, we reserve you the right to file a complaint within 14 days after having received the shipment. Please read more about this in our Terms of use and purchase conditions.